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Shipping and return

In the new PHO Firenze online store delivery
and return are always free in Europe.

Buy with confidence and contact our Customer Service if you need to return or change a product.

A kind voice, probably with a warm Tuscan accent, will explain to you all the steps, so that you can return or change your item in perfect condition, without further expense.

You have 14 days!

Don’t forget to change or return the item within 14 days from the receipt date. As soon as we check the good conditions of the returned item, you will be refunded within a maximum of 30 days, with the same payment method you chose.

Find out more here:
Return and Withdrawal

If you choose to change, we will ship your chosen item.

Is something still unclear?

Email us at info@phofirenze.com or call +39 055 8953130
9am - noon / 3pm - 6pm, Monday to Friday.

For extra Europe shipping, check at the time of order, the amount will be calculated based on the shipping address.

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